Activate a warranty

PPS provides an 18-month component guarantee on the pumps and a respective 24-month guarantee on electrical accessories. To provide this to your customers, we require their details to allow us to write to them with the specifics of the guarantee.

If you’re happy for us to contact your customers, please complete the below form to request PPS contact your customer and send them a ‘Certificate of Warranty’.

    We understand that under the new data protection regulation (GDPR), rules around data sharing are a lot more stringent. Detailed below is our ‘Privacy Promise’ and here is a link to our Privacy Notice.

    Our privacy promise to you…

    • We keep your customer’s data safe and secure.
    • We don’t sell your customers data.
    • We’ll only send your customers information that’s relevant and important to them.
    • We will not disclose any personal information to third parties except to prevent fraud.

    This warranty only covers any defects in workmanship, construction or material. This warranty does not cover, defects caused by incorrect installation, installer error, abnormal working conditions, misuse or neglect.

    We exclude all liability for any consequential or other damage or losses which may occur. We will not be liable if the pumping system fails due to it having been incorrectly specified (e.g. where a pump is subjected to flow rates higher than recommended or where a pump is used to discharge inappropriate fluids/solids, such as building debris or materials).