PAYG Basement Pump Servicing

As well as our preventative/predictive maintenance basement pump service plans, we also offer a PAYG basement pump service scheme that allows you to book a service when you see fit. Contact our Basement Drainage Pump Service Department on 0330 9000 999 or request a booking online. We’ll do our best to cater for your chosen date and time; all we ask is for payment upfront to secure your booking.

If you’re on one of our service plans or use PPS as a PAYG service provider, we’ll always ensure you receive the same level of service no matter what.

PAYG servicing starts from as little as £230 (ex. VAT). You can see what’s included as part of a service, by viewing our ‘Basement Pump Service Checklist’ below.

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Why Choose PPS for Service?

  • Experience We’ve been servicing basement pumps for over 10 years!
  • Manufacture We manufacture over 2,000 pump stations each year. Yours is probably one of ours.
  • You’re in good company We already provide peace of mind to over 3,000 property owners throughout the UK.
  • On-call when you need us We’re available 24 hours a day, 7 days a week, 365 days a year.
  • Professional Our engineers are highly trained, fully qualified and work to the highest of health & safety standards.
  • Flexible We offer bookings when they suit you. We always have fully stocked vans with all spares required to complete most work during a single visit.
  • Breakdown Prevention We are a SideWinder Tech certified installer – the only software to provide predictive maintenance and remote monitoring of your equipment 24/7. Where possible, this enables us to identify and address any potential pump malfunctions before they occur whilst helping to extend the lifespan of your equipment.
  • Accredited We are a high quality and experienced service provider. We hold numerous industry accreditations and are members of various professional associations such as The BPMA Pump Industry Association, Pump Distributors Association, Chartered Institute of Plumbing and Heating Engineering to name a few.
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  • Carry out visual inspection of basement chamber, internal pipework/fittings and cables.
  • Pump down chamber in hand and monitor performance.
  • Check all float switches.
  • Test/check non-return valves to ensure that they are free from blockages and left in good working order – change if necessary.
  • Test/check cable jointing kits for moisture and corrosion (if applicable).
  • Test/check high level alarm/replace battery (if applicable). Check 240v supply/s.
  • Test/check battery backup (if applicable), ensure backup power is provided to sump pumps during power outage.
  • Swap lead drainage pump to ensure equal wear of both pumps (automatic pumps). Check auto changeover for control panels.
  • Carry out basic clean and wash down of chamber, pumps and float switches.
  • Visual inspection for excessive fat/scale build up so recommendations can be given for a pump station clean if required.
  • Adjust position of alarm activation float switch if required.
  • Check/adjust position of sump pumps activation float switches to prevent obstruction.
  • Test run all pumps in auto or manual and monitor performance.
  • Final check – cables tidy, gate valve left open, alarm/panel left on, 240v power on, service reminders reset, covers down.
  • Complete e-Job report card and provide customer with feedback.
  • Leave aftercare card.
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